When you know already a lot but need to "pretend" that you don´t. Decisions, even though, are better than not deciding.

Guilt and stress of the impact on employees life who had worked in the organzation for 15 years. Physical and emotional syptoms were quite severe and led to a lengthy sick leave.

Emotionally and ethically because the person did not get any warning about it as she did get good results so the decision felt so wrong. After this I decided to leave the company as I did not share the same values anymore.

When telling the news to the person. They are there, in front of you, and you have to give them something that changes their lives. In addition, the moment when you have to engage with the remaining of the team. The look in their eyes.

Emotionally the actual discussion. You must find the strength to meet everyone as a unique person. You are the blank page and you must accept the rage, relief, confusion and support the one who continues and who goes.

Individual discussions with the people who needed to leave, people shared lot of their personal situations. Yet decisions were made based on the facts, business needs and was done according to laws. It was also hard to meet first time the people who stayed, yet they were relieved but still sad for their colleagues.

The hardest part is to put yourself in the position of the person being laid off – or trying to emotionally separate yourself from the emotional part. You shouldn’t do either though – it’s ok and even good to feel sad/bad, it let’s you know you have a heart.